The business model for an organization or a client provides deep understanding of how a solution or architecture impacts the customers, members, or citizens. It provides a perfect starting point for architects to design innovative outcomes and impact the core business of the organization. Resources: Digital Business Models Business Model Canvas LS Business Model Environment LS BMC Download
Once the customer personas are identified it is possible to map out their journey. The journey map is one of the most useful tools in understanding a solution, the services it needs and the final MVP (minimum valuable product). In addition CJs can provide many areas for innovation. They also are a great tool for identifying impacted business capabilities. Resources Customer Experience Customer Journey Understanding the Customer LS Customer Journey LS
The business capabilities are awesome tools for developing an understanding a businesses operating model. Business capabilities are a way of organizing business activities into people, process and technology and provide an excellent tool for understanding business benefits and measures when used with OKRs and other strategic tools. Resources Business Capabilities Article Business Capabilities LS
The service blueprint aligns capabilities with services. At Iasa, services are capabilities that are managed by contract and that can be delivered via technology. Thus services are directly mapped to technical implementations in many cases. Using service blueprints an architect can decompose a service into layers of activity for the customer, the business and the systems which automate them. In many cases the SB can be extracted directly from phases of the customer journey. Resources Services Article Services Overview LS Service Blueprints LS
Roadmapping provides the architecture practice a clear runway for dependencies, major events (business and technical) and planning. Roadmapping is also critical to investment prioritization and planning based on lean business cases. The goal of the roadmap is to create a living description of the the elements of architecture and how they will roll out over time. Resources Roadmap Article Assignment Article Velocity Article Roadmapping LS
The business case provides a codified set of benefits, costs and considerations for a product/project. The ITABoK uses a lean business case tool called the NABC (need, approach, benefits, considerations). This tool is used as an input to prioritization and roadmapping though there is considerable overlap and concurrency in their development. In addition LBC take inputs of benefits and costs estimation. Resources Investment Planning Article Assignment Article Value Methods Article Investment Prioritization LS Valuation LS
Objectives and key results is a technique used to derive measurements of success and goals on a specific set of capabilities and the enterprise. Resources Goals - this article outlines the use of OKRs and KPIs to drive outcomes. Value Management - this article describes methods for describing and deriving value Learning shot
Product and project team assignments and structure are deeply important to the success of any solution. Aligning the competencies of the architect(s) and the team(s) will have a huge impact on the outcomes. The goal of the Team Designer, Assignments and prioritization activities go together very well whether using agile or more traditional methods of delivery. Resources Assignment article Extended team article Job Descriptions article
The BTABoK is driven by a Stakeholder Led Approach which provides many tools for the architect and team to create a rigorous stakeholder community. Resources Stakeholder article Organization article Stakeholder Approach LS
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